Service Availability

Get Internet Service Availability

Retrieves available Internet service providers and their offerings for the service address associated with the current session.

Data Provided

Internet Service Providers (ISPs)
Available plans and pricing
Technology types (Fiber, Cable, DSL, etc.)
Maximum speeds
Provider contact information
Checkout URLs

Response Timing

Initial request may return 202 if still processing
Results typically available within 5-15 seconds
Implement polling with backoff strategy

Data Freshness

Results cached for 24 hours
Real-time availability checks on checkout
Pricing updated daily
Coverage maps updated weekly

Example Response

{
  "message": "Service coverage for 29090 TIFFANY DR E, SOUTHFIELD, MI 48034",
  "request_status": "ok",
  "data": {
    "internet": [
      {
        "provider_name": "Rocket Fiber",
        "telephone": "800-521-5881",
        "provider_logo": "https://harmony.letshum.com/images/providers/rocketfiber.png",
        "url": "https://provider.example.com/register?utm_source=Hum",
        "button_label": "Get Started",
        "min_plan_price": {
          "amount_cents": 4999,
          "currency": "USD"
        },
        "offerings": [
          {
            "technology": "Fiber",
            "technology_category": "Terrestrial",
            "technology_code": "FTTH",
            "max_download_speed": 1000,
            "max_upload_speed": 1000,
          }
        ]
      }
    ]
  }
}

GET

sessions

{token}

services

internet

curl --request GET \
  --url https://api-sandbox.letshum.com/sessions/{token}/services/internet \
  --header 'Authorization: Bearer <token>'

{
  "message": "What happened in the most recent request.",
  "request_status": "ok",
  "data": {
    "internet": [
      {
        "provider_name": "Rocket Fiber",
        "telephone": "800-521-5881",
        "provider_logo": "https://harmony.letshum.com/images/providers/rocketfiber.png",
        "url": "https://provider.example.com/register?utm_source=Hum",
        "button_label": "Get Started",
        "min_plan_price": {
          "amount_cents": 4999,
          "currency": "USD"
        },
        "offerings": [
          {
            "technology": "Fiber",
            "technology_category": "Terrestrial",
            "technology_code": "<string>",
            "max_download_speed": 1000,
            "max_upload_speed": 1000,
            "tech_logo": "<string>"
          }
        ]
      }
    ]
  },
  "meta": {
    "session_token": "Xxjljd2CQgobOvPR3X6Lat",
    "session_status": "open",
    "agent_status": {
      "geocoding": "matched",
      "internet": "matched",
      "checkout": "pending"
    },
    "session_params": {
      "street1": "29090 Tiffany Drive E",
      "street2": "A2",
      "city": "Southfield",
      "state": "MI",
      "zip": 48034,
      "campaign_id": "1iYyMxsnTy87tFOvukTi7V",
      "sync": [
        "geocode",
        "internet"
      ]
    },
    "service_address": {
      "normalized": "29090 TIFFANY DR E, SOUTHFIELD, MI, 48034",
      "latitude": 42.501721339274,
      "longitude": -83.286263465881,
      "street_range": "29000-29098",
      "street": "29090 Tiffany Drive E",
      "city": "Southfield",
      "state": "MI",
      "zip": 48034
    },
    "created_at": "2024-09-20T23:13:31.179Z",
    "updated_at": "2024-09-20T23:13:31.179Z",
    "responded_at": "2024-09-20T23:13:31.179Z",
    "hum_data_set": "v.1005"
  }
}

Authorizations

Authorization

string

header

required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

token

string

required

The session token identifying the specific session

Example:

"Xxjljd2CQgobOvPR3X6Lat"

Response

200

application/json

Internet service providers, available plans, and logos/urls for a given service address.

message

string

required

A message returned by the API. Includes a human-readable message about the status of the request.

Example:

"What happened in the most recent request."

request_status

enum<string>

required

A status code summarizing the outcome of this response.

ok: Request was successful
warning: Request was processed but with some issues
error: Request failed

Available options:

ok,

warning,

error

Example:

"ok"

data

object

required

meta

object

required

Metadata about the session. Can be used to track the status of the session, time since creation, and time since last update.

meta.created_at

string

required

A timestamp in ISO 8601 format.

Example:

"2024-09-20T23:13:31.179Z"

meta.updated_at

string

required

A timestamp in ISO 8601 format.

Example:

"2024-09-20T23:13:31.179Z"

meta.responded_at

string

required

A timestamp in ISO 8601 format.

Example:

"2024-09-20T23:13:31.179Z"

meta.session_token

string

The session token provided by the Hum API. Used to connect the response to the session in the client system.

Example:

"Xxjljd2CQgobOvPR3X6Lat"

meta.session_status

enum<string>

The status of the session.

Available options:

open,

closed

Example:

"open"

meta.agent_status

object

meta.session_params

object

meta.session_params.street1

string

required

The street address of the service location.

Example:

"29090 Tiffany Drive E"

meta.session_params.zip

string

required

The ZIP code of the service location in 12345 or 12345-6789 format.

Example:

48034

meta.session_params.street2

string

The unit, apartment, or suite number of the service location.

Example:

"A2"

meta.session_params.city

string

The city of the service location.

Example:

"Southfield"

meta.session_params.state

enum<string>

The two-letter state abbreviation of the service location.

Available options:

AL,

AK,

AZ,

AR,

CA,

CO,

CT,

DE,

FL,

GA,

HI,

ID,

IL,

IN,

IA,

KS,

KY,

LA,

ME,

MD,

MA,

MI,

MN,

MS,

MO,

MT,

NE,

NV,

NH,

NJ,

NM,

NY,

NC,

ND,

OH,

OK,

OR,

PA,

PR,

RI,

SC,

SD,

TN,

TX,

UT,

VT,

VA,

WA,

WV,

WI,

WY

Example:

"MI"

meta.session_params.campaign_id

string

A unique identifier for the campaign. This is used to track the source of the session in your internal system.

Example:

"1iYyMxsnTy87tFOvukTi7V"

meta.session_params.sync

enum<string>[]

An array of agent names to run synchronously. If provided, these agents will execute during the request instead of asynchronously. Available agents are "geocode" and "internet".

Available options:

geocode,

internet

Example:

["geocode", "internet"]

meta.service_address

object

The service address components for the session.

meta.hum_data_set

string

The version of the Hum data set used to generate the response. This version may change as the data set is updated.

Example:

"v.1005"

Was this page helpful?

Close Session API Health Check

curl --request GET \
  --url https://api-sandbox.letshum.com/sessions/{token}/services/internet \
  --header 'Authorization: Bearer <token>'

{
  "message": "What happened in the most recent request.",
  "request_status": "ok",
  "data": {
    "internet": [
      {
        "provider_name": "Rocket Fiber",
        "telephone": "800-521-5881",
        "provider_logo": "https://harmony.letshum.com/images/providers/rocketfiber.png",
        "url": "https://provider.example.com/register?utm_source=Hum",
        "button_label": "Get Started",
        "min_plan_price": {
          "amount_cents": 4999,
          "currency": "USD"
        },
        "offerings": [
          {
            "technology": "Fiber",
            "technology_category": "Terrestrial",
            "technology_code": "<string>",
            "max_download_speed": 1000,
            "max_upload_speed": 1000,
            "tech_logo": "<string>"
          }
        ]
      }
    ]
  },
  "meta": {
    "session_token": "Xxjljd2CQgobOvPR3X6Lat",
    "session_status": "open",
    "agent_status": {
      "geocoding": "matched",
      "internet": "matched",
      "checkout": "pending"
    },
    "session_params": {
      "street1": "29090 Tiffany Drive E",
      "street2": "A2",
      "city": "Southfield",
      "state": "MI",
      "zip": 48034,
      "campaign_id": "1iYyMxsnTy87tFOvukTi7V",
      "sync": [
        "geocode",
        "internet"
      ]
    },
    "service_address": {
      "normalized": "29090 TIFFANY DR E, SOUTHFIELD, MI, 48034",
      "latitude": 42.501721339274,
      "longitude": -83.286263465881,
      "street_range": "29000-29098",
      "street": "29090 Tiffany Drive E",
      "city": "Southfield",
      "state": "MI",
      "zip": 48034
    },
    "created_at": "2024-09-20T23:13:31.179Z",
    "updated_at": "2024-09-20T23:13:31.179Z",
    "responded_at": "2024-09-20T23:13:31.179Z",
    "hum_data_set": "v.1005"
  }
}

Sessions

Service Availability

Health Check

Authorizations

Path Parameters

Response