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The Hum Platform

Hum makes it simple to connect residents with the internet services they need. Whether you’re building a property management platform, a real estate application, or any resident-focused service, Hum helps you provide a seamless internet setup experience. The partner API provides availability lookup and reporting. Residents place orders through the Hum widget checkout; the partner API does not provide an order-placement endpoint.
Hum platform diagram: internet tasks (serviceability lookups, plan and pricing data, promos and contract terms, ordering and provisioning, account setup and billing, install scheduling) and network types (cable, fiber, fixed wireless, satellite) across 200+ providers flow through one Hum API, delivered to your app via API or widget

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What Hum Does

Moving into a new home comes with many tasks - setting up internet shouldn’t be one of them. Hum eliminates the complexity and gets residents connected faster.
Hum streamlines the entire internet setup process by:
  • Finding available internet services at any address
  • Presenting clear, actionable service options
  • Simplifying the signup process
  • Getting residents connected faster

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How It Works

Behind the scenes, Hum uses intelligent automation to:
  • Validate and standardize addresses for accurate service matching
  • Find available internet service providers and their offerings
  • Present up-to-date plans and pricing
  • Guide residents through a smooth onboarding process
You can integrate these capabilities through our API or drop-in widget, making it easy to add internet service functionality wherever your residents need it.

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Integration Options

Choose the integration method that works best for your use case:

Environments

Get an API key and choose Sandbox or Production before you begin.

Widget Integration

Add a ready-to-use interface with just a few lines of code. Ideal for quick implementation with minimal development effort.

API Integration

Build a custom experience using our comprehensive API. Perfect for developers who need full control over the user interface and workflow.

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Next Steps

Ready to get started? Follow these steps to begin integrating Hum:
  1. Get an API key and choose your environment
  2. Choose your preferred integration method from the options above
  3. Start connecting your residents with the internet services they need
Once you complete these steps, you’ll have everything needed to provide seamless internet service connections for your residents.